Yes — you can resend a job confirmation at any time.
If a customer missed the original confirmation email or you need to send it again after making changes, here's how to do it.
How to resend a job confirmation
Open the job — Navigate to the job from anywhere you can access a job and click Edit Job.
Scroll down on the right side — On the Edit Job page, look to the right-hand column. Below the customer details and property info, you'll see a Job Activity section.
Click "Send Job Confirmation" — A modal will appear showing the job details and giving you the option to send by Email or SMS.
Choose your delivery method and send — Select Email or SMS, then click the button to send.
The confirmation will go out immediately with the job's current details — date, time, address, and service type.
A few things to know
You can resend a confirmation as many times as needed — there's no limit.
If you've made changes to the job (reschedule, cleaner update, etc.), save those changes first before resending so the confirmation reflects the latest info.
The customer's email and phone number shown in the modal come from their contact record. If they look wrong, update the contact first.
If you need to update the contacts email or phone number you can do so by going to their profile and press "edit" > "Profile"