When to Use Job-Level Pay Overrides
Use this feature when you need to pay a cleaner differently for certain jobs—for example, paying a flat rate to ensure a job is worth their time, or adjusting pay for particularly difficult cleans.
How to Set Custom Pay When Scheduling
For new jobs:
When scheduling a job, proceed through the normal steps: select service, choose the day, then select your cleaner
On step 3 of 4 (selecting the time), you'll see the estimated pay for the selected cleaner(s) at the top of the page
Click on the estimated pay amount to open a dialog box
Click Change pay for this job
Choose how you want to pay them:
Percentage of the job price
Hourly rate
Flat rate (fixed dollar amount)
Enter the new amount
For recurring jobs:
When changing pay for recurring cleans (like weekly jobs), you have two options:
Check "Apply to first clean only" if you only want the custom pay for the initial job
Leave it unchecked to apply the custom pay to all occurrences in the series
Editing Pay After Scheduling
If you need to change cleaner pay after a job is already scheduled:
Navigate to the job and click Edit
Scroll down to where the cleaner is listed
Click on the estimated pay amount
Make your changes using the same options described above
Viewing Custom Pay in Reports
Jobs with custom pay rates will be clearly distinguished in your payroll reports, making it easy to track when and where you've made adjustments.
Note: Custom pay rates override the cleaner's default pay settings only for the specific job(s) you've modified. Their employee profile pay rate remains unchanged.