Job durations in Allison are automatically calculated based on your property details and service configurations. This article explains how the system determines job length and how you can adjust it when needed.

Allison calculates job durations using two key pieces of information:

To set your productivity rates:

Industry benchmarks:

You can adjust these rates up or down based on what works best for your team and service offerings.

When you schedule a job, Allison automatically estimates the duration:

Before confirming a job, you can manually adjust the estimated duration:

Allison will automatically verify that your assigned cleaner is still available for the new time window. If they're not available, you'll be notified and can assign a different cleaner.

If you need to change both the start time and duration:

If your originally assigned cleaner isn't available for the new time slot, Allison will show you which cleaners are available so you can quickly reassign the job.

Job durations are automatically calculated using two factors: your property's square footage and your service's productivity rate (square feet per minute). For example, if a property is 4,000 square feet and your standard clean productivity rate is 16 square feet per minute, the system will estimate approximately 4 hours for that job.

A productivity rate is how many square feet per minute your team cleans for a specific service type. You can set this by going to Menu > Services, selecting the service (like Standard Clean or Deep Clean), and entering your rate in the Square Feet Per Minute field.

Industry benchmarks suggest:

However, you should adjust these based on your team's actual performance and the level of detail you provide.

Yes, and they should! Each service type can have its own productivity rate (Square Feet Per Minute). Deep cleans typically require more time and attention than standard cleans, so their productivity rate should be lower (fewer square feet per minute).

Absolutely. When scheduling a job, you can manually adjust the duration up or down in 30-minute increments. The automatic calculation is just a starting point based on your service configurations.

The system will verify that your assigned cleaner is still available for the adjusted time window.

Allison will automatically check cleaner availability when you adjust a job duration. If your assigned cleaner is no longer available, the system will notify you and show which other cleaners are available so you can quickly reassign the job.

Yes. Use the Reschedule button on the Edit Job page, choose the new start time and duration, and the system will show you which cleaners are available for the updated time slot.

Allison rounds job durations to convenient time blocks to make scheduling easier and more practical. You can always adjust the final duration manually if needed.

Yes! As your team becomes more efficient or as you refine your processes, you should update your productivity rates to reflect actual performance. This ensures your job duration estimates remain accurate.

While Allison calculates duration based on square footage and productivity rate, you can always manually adjust the duration for specific jobs. Some properties may have features (like high ceilings, extra detail work, or difficult access) that warrant additional time beyond the automatic calculation.

When you reschedule or adjust job times, you'll want to communicate these changes to your customer. The system helps you track these changes, but make sure to keep your customers informed of any schedule modifications.

Still have questions? Contact our support team for additional help with managing job durations.